Coin Edition Exclusive: Bitget Wallet COO Alvin Kan on AI, BGB Token Strategy, and Global Web3 Growth

Coin Edition sat down for an exclusive interview with Alvin Kan, COO at Bitget Wallet. He provided insights into the wallet’s impressive global growth, detailing successes leveraging TON integration in Southeast Asia and expansion in markets like Turkey and Vietnam.

Kan also discussed how Bitget Wallet is simplifying the user experience, enhancing security with features like MPC, the strategy behind consolidating their token under BGB, and how AI is being integrated to assist users.

1. How has the integration of Bitget Wallet with TON blockchain boost user engagement in Southeast Asia? Could you also elaborate on the future collaborations of Bitget for boosting user experience?

The integration of the TON blockchain, closely tied to Telegram, has helped us tap into a new wave of users across Southeast Asia, especially in markets like the Philippines and Indonesia where Telegram is widely used. By enabling seamless access to TON-based decentralized applications (dApps) and token assets, users can interact with crypto services directly within the Telegram app. It’s a familiar starting point — people don’t need to jump through hoops just to access dApps or manage their tokens. Since launching the integration, we’ve seen over 17% of TON’s active addresses connect via Bitget Wallet, which speaks to how well this use case resonates.

Looking ahead, we’ll keep investing in the areas that drive real usage and better user experience — things like better on-ramp access, more stablecoin options, and expanding to other high-growth blockchains. Our goal is to keep removing friction so users, especially first-timers, can engage with Web3 without needing to be a tech expert.

2. Could you elaborate on how BWB complements the Bitget Token (BGB) and the strategic vision behind introducing BWB at this stage?

BWB was originally launched to drive onchain participation and reward activity within Bitget Wallet. But as our ecosystem matured, it became clear that users don’t need two separate tokens — they need one that works across the board. That’s why we merged BWB into BGB last year. 

Now, BGB serves both the exchange and the wallet ecosystem. Users can stake it, use it for gas across multiple chains, and earn rewards through launchpools and referral programs. It simplifies the experience while strengthening the utility of BGB. From a strategy perspective, this was about creating one unified token economy that connects centralized and decentralized finance. We’ve also introduced a quarterly burn mechanism, where part of the circulating BGB supply is permanently removed based on actual usage. That means the more people use Bitget products, the more scarce BGB becomes over time.

3. What measures has the Bitget Wallet implemented to address security challenges? How do features like MPC wallets and hardware wallet compatibility enhance user trust and safety?

Security is the first question anyone asks — and it should be. Bitget Wallet has always taken a layered approach to protection. We support multiple types of wallets — from traditional seed phrase wallets to MPC (multi-party computation) wallets — so users can choose the right level of control and security. MPC wallets remove the need for a single private key, which means one lost password or hacked device won’t result in lost funds. This is especially useful for new users who may not yet be confident in managing keys. On top of that, we support hardware wallets like Ledger and Trezor for those who want to store assets offline. These cold storage options are directly compatible with our interface.

But security isn’t just about key management — it’s also about preventing threats during use. We’ve implemented protections against MEV (Maximal Extractable Value) attacks and transaction simulations to detect potentially risky swaps or approvals. All tokens displayed in Bitget Wallet also pass through contract risk screening before we surface them in search results or market feeds. Bitget Wallet is also backed by a user protection fund, initially at $300 million and now valued over $500 million , which adds an extra layer of trust for users navigating the volatility of crypto markets. We’ll keep updating our protection systems as new threats emerge, so users can transact with confidence.

4. How does the Bitget Onchain Layer and the Modular Feature DApps (MFDs) aim to simplify user interaction with decentralized applications?

We’ll be launching a new product roadmap soon — with a clear focus on making the user experience as simple and intuitive as possible. The idea is that everything works together, natively — like using an all-in-one app instead of juggling ten different ones. We’ll keep the technical complexity behind the scenes. 

While the architecture will continue to be built on our Onchain Layer and Modular Feature DApps (MFDs), we don’t expect users to understand or care about the tech behind it. What they’ll see is a clean, app-like interface where actions like swapping, staking, or sending tokens just work — without needing to think about networks, gas tokens, or dApp connections.

5. What strategies are being utilised to boost global markets? How is the growth of the Bitget Wallet in regions like Turkey, Vietnam, and Pakistan?

Bitget Wallet continues to adopt a localized strategy to drive global user growth, with a focus on high-potential emerging markets. To sustain the growth momentum, Bitget Wallet is scaling its regional KOL programs, expanding partnerships with local payment providers, and investing in on-ground education and support teams.

In countries like Turkey, Vietnam, and Pakistan, the wallet has seen robust traction, with annual user growth at 390%, 673% and 571% respectively in 2024, driven by localized marketing and community activation programs. Turkey’s crypto-savvy population responded well to multi-chain access and staking features, while Vietnam’s mobile-first youth segment is engaging heavily with Telegram wallet and Play-to-Earn integrations. Pakistan, facing limited access to traditional finance, has shown strong adoption of the wallet’s savings and remittance features. 

6. Artificial Intelligence is a pivotal tool in crypto. How does Bitget Wallet utilize AI to enhance decentralized finance services and improve user decision-making processes?

Artificial Intelligence is embedded in Bitget Wallet’s product strategy as a way to reduce friction and enhance user decisions. We have integrated AI tools powering token analysis  features, enabling real-time detection of trending coins, smart money movements, and social sentiment (e.g. via Twitter feed parsing). These insights are surfaced directly in the wallet’s interface, helping users act on timely alpha without external research. Over time, AI will also support personalized asset recommendations and risk profiling, guiding users toward safer and more relevant DeFi opportunities. We are also developing an AI chatbot trained on its extensive knowledge base to provide instant, intelligent support—especially useful for new users unfamiliar with Web3.