- Bitget lists Russia, Belarus and Kazakhstan among its prohibited jurisdictions.
- Affected Bitget users receive individual deadlines, with no common cutoff stated.
- Bitget says funds remain safe; users without notices retain access under its terms.
Bitget will discontinue services for certain customers as its English terms list Russia, Belarus and Kazakhstan among prohibited jurisdictions. Affected account holders will receive individual deadlines and withdrawal instructions, while the exchange has announced no common cutoff date or total number of accounts involved.
Affected Users Receive Individual Instructions
One user, posting as FrontMan, said in an X post that his notification set an October 21 deadline. Bitget’s main statement did not present that date as a deadline for all affected customers.
The exchange described the terminations as a one-off exercise and said customer funds remain safe. Users who receive no official notification can continue using their accounts, subject to its terms and conditions.
Those terms, marked as updated October 16, 2026, make people residing or operating in prohibited jurisdictions ineligible to access the exchange’s services.
Meanwhile, Bitget’s official support account cited the same country list in response to a question about restrictions on Russian users. It cited compliance with regulations across various countries without identifying a particular regulatory order or licensing action behind the terminations.
France and Japan Received Published Schedules
Earlier country exits included published schedules. Bitget stopped accepting registrations from residents of France and Germany on January 16, 2026. Following discussions with the Autorité des marchés financiers, France’s financial markets regulator, the exchange announced it would end services for French residents.
A separate notice barred new orders from March 16 and ended services across France and its overseas territories on March 31.
Bitget linked that withdrawal to compliance efforts under the European Union’s Markets in Crypto-Assets Regulation. MiCA provides a framework for licensing and supervising crypto-asset service providers across the EU.
In Japan, the exchange stopped accepting new registrations after August 3, citing compliance with Japanese regulations. Account restrictions begin November 1, with remaining positions subject to forced closure from December 31.
Related: Bitget Launches Limited-Time Rewards With Up to 15% APR on Crypto Assets
Users disputing classification as Japanese residents must complete Level 2 Identity Verification, a proof-of-address Know Your Customer check, by November 1. Accounts classified as Japanese will enter close-only mode at 11 a.m. Japan Standard Time that day, preventing new positions, while cryptocurrency withdrawals are expected to remain available.
September Breach Preceded Service Notice
The latest service notice comes over three weeks after the September 24 wallet breach. In a September 25 update, Bitget said approximately $387.5 million had been transferred to attacker-controlled addresses.
However, the exchange did not link that incident to the account terminations. Its statement directed affected customers to their individual withdrawal instructions.
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